By accessing this website or using our services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms apply to all visitors, users, and customers of MAD Transfers.
MAD Transfers provides private transfer and transportation services in Madeira, including but not limited to airport transfers, point-to-point transfers, tours, and transportation to hikes and trails.
All services are subject to availability and may vary depending on location, traffic conditions, weather, or operational constraints. Routes, prices, and estimated durations provided on the website are indicative only and may change due to real-world conditions.
All bookings made through our website are subject to confirmation. Prices displayed are per transfer and include applicable charges as shown at the time of booking.
Payment must be made in full at the time of booking unless otherwise agreed. MAD Transfers reserves the right to refuse or cancel a booking if payment is not successfully completed.
Cancellation and modification policies may vary depending on the service booked. Any applicable terms will be communicated during the booking process. MAD Transfers reserves the right to cancel or modify a service due to circumstances beyond our control, including but not limited to safety concerns, vehicle issues, extreme weather, or force majeure events. In such cases, we will make reasonable efforts to offer an alternative or provide a refund where applicable.
Please note that any transaction or processing fees charged by payment providers are non‑refundable; refunds will be issued only for the net amount received by MAD Transfers
Passengers are responsible for providing accurate booking details, including pickup location, destination, date, and time. MAD Transfers is not responsible for delays or service issues caused by incorrect or incomplete information provided by the customer.
Passengers are expected to behave respectfully and safely during the transfer. We reserve the right to terminate a service without refund if passenger behavior poses a safety risk or violates applicable laws.
Passengers are solely responsible for their own activities before and after the transfer, including participation in hikes, tours, or outdoor activities, and for arranging any personal travel, health, or activity insurance.
MAD Transfers maintains all legally required insurance policies, including passenger and liability insurance, which apply exclusively during the provision of transportation services and while passengers are being transported in our vehicles.
Our insurance coverage does not extend to activities undertaken before pickup or after drop-off, including but not limited to hiking, sightseeing, outdoor activities, or third-party services.
Passengers acknowledge and accept that participation in activities outside of our transportation services is undertaken at their own risk and are strongly advised to obtain appropriate personal insurance coverage.
All content, materials, and media on the MAD Transfers website, including but not limited to text, images, graphics, logos, and videos, are the property of MAD Transfers or its licensors.
You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.
You agree not to:
Our website may contain links to third-party websites. MAD Transfers has no control over and assumes no responsibility for the content, policies, or practices of any third-party websites. Accessing third-party sites is at your own risk.
Our website and services are provided on an “as-is” and “as-available” basis. While we strive to ensure accuracy and reliability, we make no warranties regarding uninterrupted service, error-free operation, or absolute accuracy of information displayed on the website.
To the fullest extent permitted by law, MAD Transfers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to loss of profits, data, or business opportunities.
Any liability on our part, where applicable, shall be strictly limited to the amount paid for the specific transportation service and applies only while passengers are being transported in our vehicles. We accept no responsibility for incidents, losses, or damages occurring before pickup or after drop-off.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence or any liability that cannot be excluded under applicable law.
You agree to indemnify and hold harmless MAD Transfers, its affiliates, employees, and partners from any claims, losses, liabilities, damages, or expenses arising from your use of the website or services, or from any breach of these Terms.
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by and interpreted in accordance with the laws of Portugal. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the Portuguese courts.
If you have any questions or concerns regarding these Terms, please contact us through the contact information provided on mad-transfers.pt.